Terms

This website is run by 24HRLOCKS Limited, registered in England and Wales (company number 15339003), registered office Unit 6, Balfour Court, Leyland, Lancashire, PR25 2TF.

Prices

We agree the price of a job with you before we start. If something changes once we're on the job, we tell you and you decide before we carry on. We don't charge a call-out fee.

Free diagnosis

The visit to diagnose the problem is free. You pay for the work we do, at the price we agree with you before we start. If a lock mechanism has failed and the part has to be ordered, we fit a temporary lock at no charge and you pay when we come back and fit the replacement. If you decide not to go ahead with the replacement, the visit to fit the temporary lock is charged instead. Work we can do on the first visit, such as replacing door handles, is charged on the day.

The £499 lock set

£499 covers a new mechanism, lock and handles for a uPVC or composite door, fitted. Some specialist mechanisms aren't included; we'll tell you before we book the job if yours is one of them.

Doors and windows

Quotes for new doors and windows are free and given after we've measured up. Colours shown in the designer on this website are a guide only; please check the brochures and colour charts before ordering.

Your rights

Nothing in these terms affects your legal rights as a consumer, including your rights under the Consumer Rights Act 2015.

Using this website

We try to keep the information here accurate and up to date, but it's general information, not advice for your particular door or lock. Ring us for that.

Complaints

If you're not happy with something we've done, ring us on 07487 213588 or email twenty24hrlocks@yahoo.com and we'll put it right.