Straight answers.
Can't see yours? Ring us, it's quicker.
Do you charge a call-out fee?
No. There's no call-out fee, day or night. You pay for the job, not for us turning up.
What's free, and what do I pay for?
Finding the problem is free. You only pay for the work. If the mechanism has gone and the part has to be ordered, we fit an overnight lock free so you're secure, and you pay when we come back and fit the new one. If you decide not to go ahead with that, the overnight lock visit is charged instead. If it's a job we can do there and then, like new door handles, you pay for that job on the day.
What do I get for £499?
A full lock set for a uPVC or composite door: new mechanism, new lock and new handles, fitted, for £499. A few specialist mechanisms aren't included. We'll tell you on the phone if yours is one of them.
How much will my job cost?
Every door is different, so ring us and describe it, or send a photo through the enquiry form. You'll have the price before we start.
Will you damage my door getting in?
Where we can, we open the door without damaging the lock or the door. If the lock has to come out, we tell you first.
Do you work through the night?
Yes. We answer the phone 24 hours a day, including weekends and bank holidays.
Which areas do you cover?
We're based in Preston and cover Lancashire and the wider North West. If you're not sure we reach you, ring and ask.
Are you insured and vetted?
Yes. We're fully insured and vetted by TrustATrader and Checkatrade, where you can read our reviews.
Do you fit new uPVC doors and windows?
Yes. Use our door designer to try styles and colours, then send us the design for a free quote.
Do you work for landlords and letting agents?
Yes. Lock changes between tenants, repairs and lockouts. Ring us to set it up.
Locked out, or a lock that won't behave?
Ring now. You'll talk to a locksmith, get a price before we start, and pay no call-out fee.